Far more people read the listing than ever reach the homepage, monsoon flooding especially. Where the two disagree about pool pumps, the listing wins.
The primary category carries almost everything
Almost all your visibility rests on the single primary category. For a pool and equipment outfit, picking a vague one to stay flexible is the standard way to end up findable for nothing.
Set it to the job you want repeating, put the others underneath, and look again whenever monsoon flooding changes what you are doing.
Service area or address, not both by accident
A counter you stand behind gets an address. A van gets a service radius with the address hidden. A unit nobody sits in earns reviews from people who drove to Spring Valley and found it shut.
Draw the radius where you genuinely go. Inside the 215, with the far valley on scheduled days is the honest line, and claiming more thins the listing while filling the phone with jobs you refuse.
Hours that reflect a 24-hour town
Nothing earns a one-star faster than a wasted drive to Spring Valley. Load the holiday hours in advance rather than repairing it after a complaint.
If you genuinely answer outside business hours, the listing is where that pays off. Very few competitors here have set it correctly.
Recent photographs, not a logo
A listing showing pool pumps from this month gets tapped more than one showing a logo. Three or four a month beats twenty once a year.
Photograph the front of the building and wherever the car goes, so somebody arriving from Spring Valley for the first time knows they have the right place.
Land each tap on the page it asked for
Routing everything to the homepage throws the intent away. Somebody who tapped a listing about a pool pump should arrive already reading about a pool pump.
Areas behave the same way. Spring Valley in the query means Spring Valley on the screen when the page opens.
Ask for the review at the right moment
Ask standing in front of them, the moment a pool pump is working again and they are visibly relieved, link already open. A batch email a fortnight later does nothing.
Answer every one, the bad ones especially, written for whoever reads it six months from now, probably while looking at a pool pump while a July afternoon at a hundred and twelve is going on. That reader is the person you are talking to.